Recognised around the World
Global Hospitality Group is recognised around the world for its consulting, research, product development and business management services. Our head office is located in Melbourne, Australia, and we have clients in all state capitals, as well as New Zealand, the United States, Southeast Asia and across the Pacific.
We have run many successful public relations and marketing campaigns. We provide you with a strategic communications platform, helping you to develop your message, and conceptualise, design and develop content for marketing purposes, both in print and online.
Our specialty is providing support to hospitality businesses, enabling growth and more effective operations. We work on everyday processes and patron collateral, such as menu designing, pantry lists, recipes, professional photography, food styling for the web, billboards, magazines and signs.
We do concept research, design and development for kitchens. Starting from scratch or renovating, we are able to build a kitchen for you that is sustainable, efficient and featuring of the latest culinary tech. We also do fit-outs of smart and sustainable kitchenware and equipment.
Our consultants work on large-scale catering projects and global events. Our previous accolades include successful catering for the Sydney, Beijing and Vancouver Olympics, as well as the Manchester, Melbourne and Glasgow Commonwealth Games.
You need quality staff, and quality staff can be harder to find today than ever before. We can help you to hire the right people, train them in a way relevant to your needs – in both front of house and back of house duties – and ensure that you abide all applicable legal frameworks.
Corporate functions, event management, contract catering, sports events, weddings, or mobile events: on a train, in a plane, on a boat west of Spain – wherever, whenever.
Global Hospitality consults on a wide range of services and projects, including large food service manufacturers, caterers, hotel groups and eminent restaurants. Our experience is your advantage.
With extensive local market knowledge and international hospitality experience, our consultancy team offers a wealth of expertise. Readily available to your business.
Global Hospitality Group provides a full business check up service that encompasses all aspect of your business and can provide specialists to evaluate and assist with breaking through the layers to provide concise information packages to allow you an insight to the running of your business and what the customer sees.
Business Check Up Packages Include;
Full review of your business through your customers eyes; Secret shopper or Hotel Guest, create a looking good score for your business. From Check in to Check out , making reservations, being upsold,
Full review of all risk management, operational compliance , food safety and work safety requirements.
Full review of financial management, reporting, stocktaking, cash handling, banking, P&L, COGS, and Labour Cost.
Full Review of plant and equipment, asset management, equipment replacement schedules, work flows and condition reporting.
Full review of your business through your customer’s eyes
Global Hospitality Business coaching can work with you the business owner or manager on a start up, a certain project or part of your business until the goal is met. Many of our clients have an ongoing relationship where sessions can be weekly, monthly or bi monthly to ensure that goals are being met.
Most clients start with 6 coaching sessions whereby we review and assess your business and goals and then coach you to progress and take action for the remainder of the time. The time frame between sessions is set by you, as you are the one who has to complete the work to meet your goals. We will hold you accountable to the goals that you have set and more importantly, the time frame of completion that YOU have set yourself.
We work around you! We can come to your office, home, local coffee shop, telephone coach or even skype